Enhanced Blog

19

Our Unique Customer Service Approach

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Our Unique Customer Service Approach

With the multitude of choices consumers have in home electronics equipment today, there are also several schools of thought on the related services. Your local big-box discount retailer may have countless aisles of product with shelf tags of specifications and features for each, but you might find yourself trying to decipher them alone. Their installation services could include the basic, cookie-cutter “TV on the wall and power cord in the outlet” philosophy, or perhaps none at all. At the other end of the frequency range you could have the “exclusive boutique” approach, where you nearly have to pay a cover charge to look at the equipment, only to discover that you are not quite ready for a second mortgage.

At Enhanced Home Systems, our clients live in the real world, with different expectations and levels of proficiency with what we sell. With this in mind, we offer a variable array of services that can be tailored specifically to what the homeowner has in mind. For the person who wants their system designed, installed and fully integrated, we present the ‘Premier Approach’. Truly a complete solution, this option provides design, sales, education, installation, operations training and service.  

For those versed in the ways of the A/V system, we accommodate with the ‘Do It Yourself’ option, providing everything you need for your entertainment system. Always available is our full range of services, in whatever capacity you require. Perhaps you just need help with the television mounting and have the rest covered, or maybe the design stage is where our assistance would be most valuable. Use us where you need us…

Finally, you might already have some or all of the equipment you need. To this you can still add the value of our education, design or installation with the ‘Bring (or Buy) Your Own Gear’ method. Whatever it takes, we are here to make the process of enabling your home entertainment as easy and efficient as possible.

Categories: Whole House AV | Tags: Home AV , customer service , DIY , professional installation | View Count: (1178) | Return

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  • The team at Enhanced Home Systems did a great job staying on top of my project from beginning to end.  Greg and Rick helped we find the state of the art home system for my new home... Read More

    Cathy
    WI
  • Enhanced Home Systems replaced/upgraded the sound & theater systems in our villa home summer 2013.  The sound system was updated with Sonos controllers... Read More

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